Unison Marketplace Support

General Marketplace Solutions 18

• What is Unison Marketplace?
• How much does it cost to start using Unison Marketplace?
• What is a Reverse Auction?
• Am I a Buyer or a Seller?
• How do I sign in?

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Buys & Buy Terms 18

• What is a BPA/IDIQ?
• What does Purchase Description mean?
• What is a set-aside?
• What if I have a question or comment about a buy?
• What does "GSA Schedule Bids Only" mean?

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Bidding & Bid Terms 34

• How do I submit a bid?
• What is the ‘Stop Auto Rebid At’ function?
• Can I see my competitors and their bids?
• What is Lead? What is Lag?
• How will I know if I was awarded the Buy?

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Accounts & Registration 15

• How do I Register as a Seller?
• How do I register as a Buyer?
• How do I retrieve my password?
• What is a DUNS Number?
• What is Division?

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Buyers 33

• What should I do if I receive an offer directly from a Seller that is at a lower cost than the bid results on Unison Marketplace?
• Can I award to a Seller who is not in the Lead on a buy?
• What training is available to Buyers?
• If I am required to post a buy to System for Award Management Contract Opportunities (formerly FBO), and my buy has already been posted to the marketplace, do I need to cancel my Unison Marketplace buy?
• What is a commercial customer?

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Sellers 17

• How do I contact the Buyer?
• What is the My Bids Tab?
• How do I set up my Opportunities filter?
• Why does Unison Marketplace have my SAM profile information?
• What is the Seller Location Filter?

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Fee & Invoicing 13

• Does Unison Marketplace Charge Fees?
• How do I pay the Unison Marketplace Fee?
• Where can I view my open invoices?
• Do I have to factor the Unison Marketplace fee into my bid price?
• What if I haven’t been paid by the invoice due date? (and/or What if the contract is not completed by the invoice due date?)

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Spanish Solutions 13

• ¿Qué es un cliente comercial?
• ¿Qué significa Lead? Que significa Lag?
• ¿Cómo actualizo mi perfil de vendedor representante o el perfil de mi organización?
• ¿Qué es la reducción de la compra (bid decrement)?
• ¿Como puedo registrarme como un vendedor?

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