Unison Marketplace Support
Enter your search term here...
to submit a new ticket
Check ticket status
General Marketplace Solutions
What is Unison Marketplace?
What is a Reverse Auction?
Am I a Buyer or a Seller?
How do I sign in?
How much does it cost to start using Unison Marketplace?
See all 17 articles
Buys & Buy Terms
What is a BPA/IDIQ?
What does Purchase Description mean?
What is a set-aside?
What does "GSA Schedule Bids Only" mean?
What is a Target Price?
See all 17 articles
Bidding & Bid Terms
What is the ‘Stop Auto Rebid At’ function?
Can I see my competitors and their bids?
How will I know if I was awarded the Buy?
How do I submit a bid?
What is Lead? What is Lag?
See all 34 articles
Accounts & Registration
How do I Register as a Seller?
How do I register as a Buyer?
How do I retrieve my password?
What is a DUNS Number?
What is Division?
See all 14 articles
What is a commercial customer?
What training is available to Buyers?
I intend to repost quickly, by COB today. What is the appropriate way for me to notify those Sellers with questions/requests to extend?
If I am required to post a buy on FBO, and my buy has already been posted to the marketplace, do I need to cancel my Unison Marketplace buy?
What should I do if I receive an offer directly from a Seller that is at a lower cost than the bid results on Unison Marketplace?
See all 30 articles
How do I contact the Buyer?
Why does Unison Marketplace have my SAM profile information?
What is the My Bids Tab?
How do I set up my Opportunities filter?
What is the Seller Location Filter?
See all 16 articles
Fee & Invoicing
Does Unison Marketplace Charge Fees?
How does Unison Marketplace invoice the Selected Seller?
How do I pay the Unison Marketplace Fee?
Does the award price include the Unison Marketplace fee?
How does the Selected Seller Invoice the Buyer?
See all 10 articles
¿Qué es un cliente comercial?
¿Qué significa Lead? Que significa Lag?
¿Cómo actualizo mi perfil de vendedor representante o el perfil de mi organización?
¿Qué es la reducción de la compra (bid decrement)?
¿Como Puedo inscribirme como un Vendedor?
See all 13 articles